Contact Us Any Time For Any Questions

If you have a question about your receiving, your tracking number, please be sure it has been 2-5 days after you’ve ordered as that is the general processing time.

If you have a question about switching items, please provide us with an order number and message us.

We will respond to you within 24-48 hours. Please note that our Support Team do not work on Saturday and Sunday.

Email[email protected]
Address15001 Kercheval Ave, Unit #2009
Grosse Pointe Park, MI 48230-1359

Office Hours: Mon-Fri, 9am-6pm Eastern time.

 

Thank you

Thank you for using our service! If you have any problem, please feel free to contact us by this email: [email protected] or contact form above.

FAQs

Do not hesitate to contact us demonstrating adequate proof of wrong/missing/faulty items within 3 days after you receive your parcel. Should you be eligible for a replacement, we will start manufacturing your replacement order and ship it to you completely free of charge. After 7 days since the parcel was successfully delivered, we are not able to handle any issues with your order.

We will ships out the package after 1-3 business days when your purchase is completed, we can’t change any information about your order regarding a shipping address adjustment. You should contact us as soon as possible and keep us informed of your problem immediately. In case we fail to correct/complete your new address, please keep a close eye on your tracking number and contact your local post office to correct/complete when the package arrives there.

We currently offer worldwide shipping. Feel free to contact us at [email protected] with questions relating to shipping to specific destinations.

Your item(s) is what matters when it comes to how long the shipping will take. We will ships out the product from our suppliers in many countries, please refer to the link attached for more detailed information. For more information about shipping time here

Yes, we do! We offer free standard shipping for all orders over $75.

Normally, you can expect a shipping update on your order after 1-2 business days on the shipping website. You can see real-time updates by clicking on Track Your Order. If you do not see any activity on your tracking number after 2 business days, please email us at [email protected] and we’ll investigate and notify you of the latest information.

You can check the shipping status of your order by clicking on Track Your Order. You will also receive a confirmation email with a tracking link once your order is shipped out. Please check it frequently to avoid any problems occurring during transit to you.

Yes, we do. But sometimes, the confirmation emails send to the spam box. Please check the spambox also.